Slide1 background qpp background

Quality Payment Program (QPP) Support Center

360 Support Learn More

Searchable Database of Supplemental Survey Questions to Customize CAHPS® Surveys is Now Available

6/18/2018

Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers about their experiences with health care. The CAHPS program at the U.S. Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of CAHPS surveys, instructional materials, and comparative databases, and provides technical assistance to users. Learn more about AHRQ's CAHPS program.
CAHPS survey users who want to ask about additional aspects of patient experience can now browse a collection of hundreds of supplemental questions by topic. To ensure comparability across health care organizations, CAHPS surveys ask standardized questions on a limited number of key topics that drive patients' ratings of their health care experience. Supplemental items give users a way to customize their surveys to address topics relevant to their organizations or local markets or gather more information about a specific concern.
 
Users can search for supplemental items for specific CAHPS surveys by population (adult or child) and/or by topic. The searchable database provides the full question along with response options, related items, and instructions for placing the item in the survey instrument. If you have any questions or comments, please contact the CAHPS User Network at cahps1@westat.com or 1.800.492.9261.